Transparency is our middle name.
These are our most Frequently Asked Questions,
but if yours isn't here, customer service is just a message away!
Yes. Products that are full guarantee issue include Dental, Vision, Surity Essentials, Surity Care. If you’ve been approved by Surity Select as a part of a group, all of the products are guarantee issue with one or no medical questions.
Once you’ve become a member, simply Sign In and navigate to the product via the home page or Products & Plans page. Go to Get Quote and follow through to your selection.
With membership cancellations, some products will continue if payments continue.
Your Surity Essentials will lapse at the end of your billing cycle. Most products are portable, which means you can take them with you when you leave your employer. You’d also be able to port the products and plans you signed up for through Surity Select.
Absolutely! You can visit our Customer Service page at any time and ask any question you have. We’re always more than happy to help.
The ID Theft Solutions portion of the plan does cover you and anyone living in your household.
If your employer has contracted with Surity Select, they will give you a link to your company’s custom web page. The products and plans on your company’s page will be automatically offered at the discounted group rate. For educators, certain states are approved for group rates.
Surity Essentials can be used in the U.S. only and includes any state.
If you’ve used The Strategizer, you will be charged yearly at the original rate if you continue without membership. However, if you remain a member, you will continue to get yearly paycheck checkups through The Strategizer.
We offer products and plans through world-class companies such as ManhattanLife, NCD, Guardian, Plum (including F&G, Foresters, Mutual of Omaha, Ameritas and more). Our list of providers is continually growing.
We think you’ll be satisfied. If you do cancel for any reason, your membership will be discontinued at the end of your last billing cycle. No refunds will be given, but why would you want to cancel? The VPN (Virtual Private Network) with Surity Essentials is a worthwhile enough reason to keep your membership active.
Your Surity Essentials plan may take up to 5 business days to activate, as we need time to complete your setup in the system.